FAQ

Frequently Asked Questions

Clear answers to common questions about our process and coverage.

1. Do I need an appraisal?
Appraisals may be requested depending on item value and underwriting requirements. For many items, receipts and detailed photographs are sufficient. Our team will guide you through any documentation needs during the quote process.
2. Can I insure one item or a collection?
Yes, VALINSURE handles both individual items and complete collections. Our platform is designed to accommodate single high-value pieces as well as extensive jewelry and watch collections.
3. How long does the quote process take?
Most quotes can be completed within a few business days. The timeline depends on the complexity of your collection and whether additional documentation or advisor review is needed.
4. Can values be updated later?
Yes, insured values can be updated as needed. We recommend reviewing your coverage periodically, especially after significant market changes or new acquisitions.
5. Is coverage worldwide?
Worldwide coverage options are available, subject to policy terms and conditions. The specific coverage territory will be detailed in your policy documents.
6. What role does VALINSURE play vs the insurer?
VALINSURE is an independent insurance agency that facilitates the intake and quote process using our proprietary technology. Coverage is provided by Chubb underwriting companies. We remain available to assist with policy questions and support throughout your coverage period.
7. Why is coverage "Powered by Chubb"?
Chubb is the insurance carrier that underwrites and issues the policies. VALINSURE serves as the independent agency that connects clients with this coverage through our streamlined technology platform. Coverage is subject to Chubb's underwriting approval and policy terms.

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